Any inquiries about returns + exchanges email us at support@foxiejewelry.com
Please do not send multiple emails on the same inquiry. We answer all our emails in the order received. Please expect a longer response time if emailing over the weekend or holiday(s).
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DO YOU OFFER SHIPPING OUTSIDE THE UNITED STATES?
We are happy to announce that we are now offering shipping to CANADA!
DO YOU OFFER RETURNS/REFUNDS ON SALE ITEMS?
Sale items are final. They cannot be cancelled, returned or exchanged.
I FORGOT TO PUT IN MY DISCOUNT CODE. CAN I STILL GET A DISCOUNT?
Unfortunately, we are unable to apply discount codes to past orders and orders that have already been placed.
WHAT IF I ENTERED IN THE WRONG ADDRESS AT CHECKOUT?
Let us know as soon as possible so we can fix it and get it shipped to the correct address.
WHAT IF MY PACKAGE WAS RETURNED TO SENDER?
If your package is returned to us for any reason, you will be responsible for paying for the package to be sent out again.
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